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Written by a patient
2nd September 2016


I was asked to make an appointment over an item I requested on a prescription, upon attending the appointment 10 days later, I was told the item was already waiting for me at reception, this in my mind was a waste of an appointment time, and someone could have phoned me to ask me to come and collect it, thus saving an appointment time. I was far from happy with my experience this time

Recommend
Involvement
Cleanliness
Staff
Appointment