St Andrews Medical Practice 2016-10-05 Person 3 5 0

I have been a patient of this surgery for many years. The doctors, when you see them, are generally extremely caring and professional. The problem is the length of time to obtain a normal appointment (three weeks in general and more if you want to see a particular doctor). When you have family commitments it is very difficult to keep healthy when you simply cannot get into the surgery in timely fashion: small medical problems can easily accumulate and this, I am sure, happens to others and not just me. You think of attending the surgery with a problem and the wait is so long it is easy to postpone making the appointment - it is not an attractive option either when you know that you almost never see the same doctor. If you have a chronic issue then you have to start over afresh with each doctor. I agree with another patient who suggested that this practice closes its books to new patients, so that it can offer a better service to those it has now. Regarding the reception staff, I find them extremely helpful and pleasant. The premises are kept in very good order and are attractive.