St Andrews Medical Practice 2015-05-21 Person 5 5 0

I am under Dr Anita Patel and can always get an appointment to see her or another doctor of my choice. She is also very caring and will often phone me at 8pm whilst still there working. She is a very good and concerned doctor who prescribes carefully. She listens to me and we discuss treatment options and she gives me choices but respects I come from a health science background so my knowledge counts too . She is genuinely concerned and good with my complex difficulties. She is honest and will say if she does not know enough about something and will allow me to give her more information via a specialist etc. The staff there too are very kind and the receptionists answer my calls very quickly even on a monday or Tuesday after a bank holiday. They organise my prescriptions efficiently. I left a chaotic practice to come here a year ago. I was very unwell last year and had daily hospital trips with IV antibiotics for three months and needed all sorts of help from Dr Patel and the team. They did not let me down. One small minor but important point is that there is no mental health information on display at all despite lots of good public health information there and a brilliant health pod.