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Written by a patient
12th December 2016


I have been registered at this surgery since birth. Whilst there has been good care the majority of the time, standards have slipped recently. I was to be referred to see a specialist at the hospital and after nearly three months of waiting for an appointment for this, I found out that the referral had not been sent. In addition, I received a text informing me that a GP had put a stop to my repeat prescription (a seperate health problem) and advised that I have a review. I had attended a review just over a week beforehand and so I was left confused as to why my repeat prescription was suddenly refused, when the GP in the review was happy with it. Not being on the medication makes me very unwell (I am currently in the process of a diagnosis) and I had almost ran out of my medication at that point in time, causing considerable stress and worry that I wouldn't have the new batch of medication in time. I find the receptionists helpful, on a positive note, but I am not content with having to see so many different doctors for this particular health situation. It's frustrating to have to keep explaining things from the beginning, to each new doctor, in a 10 minute appointment slot. It would be much easier to stick to seeing one doctor for my current circumstances, seeing as they are so long-winded and complex.

Recommend
Involvement
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Appointment