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Written by a patient
12th January 2016


Having rung the surgery for an appointment I was given one the next day which I hadn't expected so I was very pleased. I saw Dr Patel who was very professional, helpful, thorough and easy to talk to - all the things you need your GP to be! Dr Patel asked me to book a further follow up appointment in two weeks' time which I did at reception on my way out without any trouble at all. This is the first time I have been to the surgery since they relocated and what an improvement it is - very modern premises - it feels like you're in the Priory!

26th January 2016
Response from Southborough Lane Surgery

Thank you so much for taking the time to comment on our service. It is good to know that you are happy with the surgery and its new premises. I shall pass on your comments to Dr Patel. We are very proud of our new premises and the service that we offer and all constructive feedback is helpful to enable us to strive to do the very best that we can for our patients. Response left by Sally Gaites/Senior Practice Administrator

Recommend
Involvement
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Appointment