Southborough Lane Surgery

Crown Medical Centre, 3 Mackintosh Street, Bromley, Kent, BR2 9GT

Dr Collins & Partners

 

Recent Reviews

 
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Recommend
1 2 3 4 5

Involvement
1 2 3 4 5

Cleanliness
1 2 3 4 5

Staff
1 2 3 4 5

Appointment
1 2 3 4 5
6th August 2018
Written by a carer

Dr Patel yet again looked after my son perfectly, he explained clearly and professionally what was wrong, and he is so kind. We got an appt in the morning via the epatient access which is very easy to use. Good surgery

Recommend
1 2 3 4 5

Involvement
1 2 3 4 5

Cleanliness
1 2 3 4 5

Staff
1 2 3 4 5

Appointment
1 2 3 4 5
3rd August 2018
Written by a patient

I just want to say how amazing. Kathy and Anita are at the front counter. They went above and beyond to help me. Just shows if you are polite and respectable to people you receive the same treatment back. Thank you ladies.

3rd August 2018
Response from Southborough Lane Surgery

Thank you so much for taking the time to leave this feedback. It means so much to our staff when the fantastic job that they do is recognised by the patients. I will be sure to pass your comments on. Response left by Sally Gaites/Assistant Practice Manager.

Recommend
1 2 3 4 5

Involvement
1 2 3 4 5

Cleanliness
1 2 3 4 5

Staff
1 2 3 4 5

Appointment
1 2 3 4 5
2nd August 2018
Written by a patient

Dr Patel has been very helpful and supportive throughout my care. He has consulted me in every decision and always listens with patience and understanding. He has been brilliant.

3rd August 2018
Response from Southborough Lane Surgery

Thank you so much for taking the time to leave this feedback. It is always very much appreciated and I know Dr Patel will be very pleased that he has been of help to you. I shall pass your comments on. Response left by Sally Gaites/Assistant Practice Manager

Recommend
1 2 3 4 5

Involvement
1 2 3 4 5

Cleanliness
1 2 3 4 5

Staff
1 2 3 4 5

Appointment
1 2 3 4 5
9th July 2018
Written by a patient

Having been registered with Southborough Lane surgery for many years I am pleased to see how it has progressed since moving to new premises. I have experienced the high level of care that is offered to patients having recently received this from both Dr George and Dr Waheed. From the reception staff I have also received tremendous assistance from Kathy, whose persistence and experience enabled me to regain access to their online services. I thank you all for your excellent service

19th July 2018
Response from Southborough Lane Surgery

Many thanks for taking time to leave feedback. I shall be sure to pass on your comments to those concerned who, I know, will be very pleased to hear them. It is good to know that your experience of the service we offer is so positive and it certainly does make a difference when patients are kind enough to take the time to feed this back to us. Reponse left by Sally Gaites/Assistant Practice Manager.

Recommend
1 2 3 4 5

Involvement
1 2 3 4 5

Cleanliness
1 2 3 4 5

Staff
1 2 3 4 5

Appointment
1 2 3 4 5
12th June 2018
Written by a patient

I am so lucky to be a patient at this practice.The receptionists are incredibly accommodating and helpful. I have always been able to see a duty doctor when I need to and I have never left the surgery feeling that my needs have not been met.The doctors are so hard working.Dr H Patel has recently provided me with the most professional and sensitive service I could wish for.I am so grateful to the surgery and it's staff.They are stars,they totally embody everything that the NHS represents,they are a lifeline for the community.

19th June 2018
Response from Southborough Lane Surgery

Many thanks for taking time to leave feedback. It's truly wonderful to hear that the service we offer is so appreciated and I will ensure that your feedback is passed on to the whole team. Response left by Sally Gaites/Assistant Practice Manager


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Doctors working at Southborough Lane Surgery


Dr Gleena Paciencia Pereira Rebello 1 2 3 4 5   9 reviews

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