Southborough Lane Surgery

Crown Medical Centre, 3 Mackintosh Street, Bromley, Kent, BR2 9GT

Practice group: Dr Collins & Partners

 

Recent Reviews

Showing reviews for the last 12 months, Show all reviews
 
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Written by a patient
10th January 2020

I recently had a blood test given by George. The appointment was on time. George was polite, efficient, considerate. The blood test hurt and I experienced no bruising on the vein afterwards.

Recommend
1 2 3 4 5

Involvement
1 2 3 4 5

Cleanliness
1 2 3 4 5

Staff
1 2 3 4 5

Appointment
1 2 3 4 5
Written by a patient
8th January 2020

I have visited the surgery many times & the staff have always been courteous with the surgery bright, clean & welcoming. Today (08-01-20) I visited for the purpose of a blood test & I particular wanted to comment on the service provided by George True as his manner puts you at ease from the off & he reflects the professional attitude of the practice as a whole.

Recommend
1 2 3 4 5

Involvement
1 2 3 4 5

Cleanliness
1 2 3 4 5

Staff
1 2 3 4 5

Appointment
1 2 3 4 5
Written by a patient
18th December 2019

George the phlebotomists was great! Really good bedside manner and made me feel comfortable. Great to see such a friendly face at the surgery at this time of year!

27th December 2019
Response from Southborough Lane Surgery

Thank you for taking the time to leave such positive feedback for George. He has only joined us recently and we have already had lots of positive feedback. I will be sure to pass your comments on to him. Response left by Sally Gaites/Assistant Practice Manager

Recommend
1 2 3 4 5

Involvement
1 2 3 4 5

Cleanliness
1 2 3 4 5

Staff
1 2 3 4 5

Appointment
1 2 3 4 5
Written by a patient
17th December 2019

I saw George True today to have blood taken for a test. He is a kind, gentle and thoroughly professional man. His manner is most re-assuring and his gentle conversation distracted me while he did what he had to. I hope he remains at Southborough Lane!

27th December 2019
Response from Southborough Lane Surgery

Thank you for taking the time to leave such positive feedback for George. He has only joined us recently and we have already had lots of positive feedback. I will be sure to pass your comments on to him. Response left by Sally Gaites/Assistant Practice Manager

Recommend
1 2 3 4 5

Involvement
1 2 3 4 5

Cleanliness
1 2 3 4 5

Staff
1 2 3 4 5

Appointment
1 2 3 4 5
Written by a patient
17th December 2019

My appointment was with George True for a blood test today (17.12.19) I often have a problem with them being able to get my blood. George was aware of this and it all went very smoothly. I am very happy with the outcome. George was kind and considerate and very professional. I hope he is the one to do all my future blood tests.


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