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Southborough Lane Surgery
2016-04-27
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Written by a patient
Written by a patient 27th April 2016
During this week I have had to make a few calls to the surgery regarding my care, I have left numerous messages with Kath (receptionist) to pass onto Dr Long, each time my messages have been relayed to Dr Long through email and in return when I return a call to Kath the response from Dr Long has always been ready for me. I have always found Dr Long to be very clear with any diagnosis and will always give a choice of care if available, we can then discuss and agree the best way forward for my treatment.
3rd May 2016
Response from Southborough Lane Surgery
Many thanks for your kind feedback. I shall certainly pass on your comments to Dr Long and Kathy. It's good to know that you are happy with your treatment and have been kept informed with clear communication. Response left by Sally Gaites/Senior Practice Administrator