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Written by a patient
30th August 2019


Can I just say that Kathy, one of the receptionists, is probably the most helpful drs receptionist I ever speak to. She is always so helpful and nothing ever seems too much trouble. I hope someone reads this at the practice because she is always so kind - if only receptionists everywhere were more ‘Kathy’.

5th September 2019
Response from Southborough Lane Surgery

Thank you for taking the time to leave this feedback. We always take the time to read reviews left on this forum as it is really important for us to hear the patient voice. Kathy is a very valued member of a wholly wonderful reception team and it is always good for hear appreciative comments. Response left by Sally Gaites/Assistant Practice Manager

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