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Southborough Lane Surgery
2018-12-05
Person
4
5
0
Written by a patient
Written by a patient 5th December 2018
After having a baby and moving out the catchment area i recieved a letter stating i had to find a new practise. With my babies 6 weeks check and jabs looming i was very disappointed i had to leave the surgery i have been attending since i was born. I approached a local surgery to me who sent me back to Southborough lane, to cut a long story short, whilst beening pushed 'pillar to post' Kathy was consistent in helping me and was wonderful! I am now registered at my new practise but wouldn't be if it wasn't gor her. Thank you Kathy!
27th December 2018
Response from Southborough Lane Surgery
Thank you for taking time to leave this feedback. We recommend patient's who move out of our catchment area register locally as this is often in their best interests but I completely understand that some patients would prefer to remain with the practice they have always known. I am glad Kathy managed to help you out and hope that your new surgery is a good fit for you. Response left by Sally Gaites\Assistant Practice Manager