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Southborough Lane Surgery
2016-03-23
Person
5
5
0
Written by a carer
Written by a carer 23rd March 2016
I had to ask for a home visit for my 86 year old Mum who was staying with me. Mum lives in East London and was taken ill while with us. The receptionist was very helpful and asked me if i could pop in and fill out a temporary visitors form, which i did. I soon had a doctor telephone me back to discuss Mums case and confirm that a doctor would visit Mum at my home that afternoon. Dr Patel arrived to see Mum and was most kind with Mum who is quite frail and extremely hard of hearing. From the phone call this morning to the visit this afternoon everyone at Southborough Lane Surgery has been most efficient and helpful.Thankyou.
29th March 2016
Response from Southborough Lane Surgery
Thank you for taking the time to post such positive feedback which is very much appreciated. It's very good to know that you are happy with the service we provide and I shall pass on your comments to the team. Response left by Sally Gaites/Senior Practice Administrator