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Written by a patient
23rd October 2018


Following the introduction of GDPR I had difficulty logging in to make appointments. After a couple of visits I met with Kathy who remeided the issue. I now have a access. My thanks to Kathy for her speedy assistance.

31st October 2018
Response from Southborough Lane Surgery

Many thanks for taking time to leave this feedback. I am glad Kathy managed to sort out the issues you were having with patient access and hope that you will find the online service useful. I will pass your comments on to her. Response left by Sally Gaites/Assistant Practice Manager.

Recommend
Involvement
Cleanliness
Staff
Appointment