Report this review of Southborough Lane Surgery

If you believe this review is inappropriate and breaks the terms and conditions of iWantGreatCare, please let us know by entering your email address and clicking the button below. Your email address is required to prevent abuse of the service through ensuring you are a real person. Your email address will not be used for marketing purposes, further information can be viewed in iWantGreatCare's privacy policy.

Written by a patient
27th April 2016


My wife and I have been patients of Dr Collins (who is our GP) since we moved to Bromley in 1981. He has cared for us and our two children, who are now adults, throughout that time. His service to us has been exemplary. I can think of no other person that I would regard so highly. When he is not available we have each been treated by various members of his team with a similar high level of care and expertise. This high regard for us as customers also cascades down to the practice staff. A recent request for support was dealt with by Kathy, one of the reception team with similar professionalism. The recent move to the new surgery has brought the practice to a new facility that is a very pleasant environment to be treated in. The introduction of the web based services has made the process of ordering repeat prescriptions it easier too. This review might read as being rather gushy, but is meant to truly reflect my opinion of Dr Collins and his team and to give my thanks for all he has done for us over the years.

3rd May 2016
Response from Southborough Lane Surgery

Many thanks for your kind feedback. We couldn't ask for more positive comments which I shall certainly pass on to Dr Collins and the team. It's great to hear that our online services are being utilised successfully. We should like to encourage as many patients as possible to use these services. It is refreshing when a patient takes the time to comment positively so thank you very much. Response left by Sally Gaites/Senior Practice Administrator

Recommend
Involvement
Cleanliness
Staff
Appointment