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Written by a patient
5th April 2016


I contacted the surgery today to ask for help in solving an online access issue and to book an appointment for my husband. The phone was answered almost immediately and I was quickly transferred to Kathy, who not only managed to find an appointment for this evening but also solved my online problems. Perfect.

7th April 2016
Response from Southborough Lane Surgery

Thank you so much for your kind feedback. We are always delighted to hear that you are happy with the service we provide. We have a great Reception Team who are always happy to help when they can and I shall pass on your comments to them. Many thanks. Response left by Sally Gaites/Senior Practice Administrator

Recommend
Involvement
Cleanliness
Staff
Appointment