Share review of Southborough Lane Surgery

Southborough Lane Surgery 2015-07-02 Person 4 5 0

I have always received great care from this surgery for both myself and my four children. I moved out of the area and was anxious about leaving but was assured I could stay with the practice which was a great relief. In particular I want to mention Dr Patel who is, in my opinion, the GP I have 100% confidence in and can be completely relaxed talking about issues. He has been a tremendous support and my daughter saw him yesterday for the first time and said 'he's the only doctor I ever want to see'. If I had to make one observation it would be around the ability to contact the surgery at times and have on occasion spent 40 minutes trying to get through on the phone. That said, it is an extremely busy surgery and my frustration comes from sitting in the waiting room and seeing how many people have not turned up for their appointments - can we not implement a fine for this - dentists do!!!! I'm sure the surgery get equally frustrated In summary, a fantastic surgery with a host of exceptional GP's and would never consider going anywhere else, grateful to be a patient there