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South Saxon House Surgery
2015-01-28
Person
1
5
0
Written by a patient
Written by a patient 28th January 2015
I haven't been at the surgery that long and already on two occasions I have been spoken to in an appalling manner by one of the receptionist. I was it utter disbelief when I was spoken to the way I was. Although the receptionist had made errors on my very important perception I was the one who got spoken to in such an unprofessional way. Then I got lied to and way told my medication had been discontinued it seems this was to cover up her mistake. Also another occasion when the receptionist again messed my prescription up ,, I was spoken rudely to once again and this time she even huffed at me.
It is a great shame as the doctor seems lovely as do the other receptionists, the rude receptionist is clearly in the wrong job.