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Somerset Gardens Family Health Centre
2023-02-01
Person
0
5
0
1st February 2023
MISLEADING INFORMATION ON THE WEBSITE REGARDING GP APPOINTMENTSù
misleading information given regarding visits time and procedures.
rude threatening manners
unprofessional attitude by Dr Folakemi Edun
no complaint procedure respected
confrontational attitude and no patients rights to have a gp appointments respected.
Suggested improvements
seek CQC ADVISE how to improve your practice
improve communication, way of sharing information, patients rights and safeguarding.