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Written by a patient
4th August 2014


Although the reception area has been altered, I still feel that it is too "open", and everyone waiting can hear people making appointments or speaking to the receptionists about what they need. It would be a good idea if patients were encouraged to bring in magazines they have finished with, as the selection is poor, and obviously the surgery can't spend money on that sort of thing. I think people would welcome this. I find the practice very friendly, and have been extremely glad that I changed from my previous one several years ago, Smallfield is very much better in many ways, and I feel like a person again there.

Recommend
Involvement
Cleanliness
Staff
Appointment