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18th March 2024


not for me but was a patient in waiting room. a lady came in struggling to breath ask see a doctor reception say no appointments left have a look if can fit in at that moment is a red flag she needs a ambulance but got sent a way the right way should seen red flag sit her down with consent call ambulance and re sure patient. on sitting waiting room was no phone calls has line always busy on ring two patients called was not in waiting room so missed appointments sure they could of see this lady

Suggested improvements
be mindful. red flags

Experience
Involvement
Cleanliness
Staff
Appointment