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Written by a patient
1st December 2014


On this occasion, I had an appointment for a blood pressure check with Nurse Lesley. As, yet again, in spite of increased medication, my blood pressure reading was high, I felt it wise to share with her all the problems, both physical and emotional, that I have encountered since May of this year, wondering if they may be contributing to these high readings somewhat. I found in her the most compassionate and understanding hearted person, as she gave me time to go into detail, and made me so glad that I had finally shared with a medic all the worries and frustrations that I have been trying to deal with on my own for so long. I think that, by the time I left, we had both come to an agreement that, indeed, my life experiences recently certainly have had a major impact, and I left the surgery feeling morethan little unburdened, and hopeful that the New Year may, in time, bring about some resolution. I really look forward to our next meeting, and am thankful for this lady and her wisdom and caring.

16th January 2015
Response from Silver Springs Medical Practice

Thank you for taking the time to feedback to the surgery. I am glad that you found Lesley really helpful, she is a very experienced nurse and this comes across in her approach. I will make sure Lesley sees this positive feedback, its is always nice to receive!. I hope your next experience with us is an equally positive one. Practice Manager

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