Shere Surgery and Dispensary

Gomshall Lane, Shere, Guildford, England, GU5 9DR Also known as: Shere Surgery 97 reviews

Reviews

Recommend
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24th January 2023


Just wanted to say a huge thank you for your care today and speedy management. I found the askmygp access to be great and such a fast call back from a GP. It’s very tough in the NHS at the moment and a thank you goes a long way- so thank you!

Suggested improvements
Nothing my care was faultless on this occasion

Experience
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Rating not given.
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Rating not given.
Appointment
 
3rd January 2023


Used the online service for the first time and it was extremely efficient. Face to face appointment booked within half an hour for same day.

Suggested improvements
none

Experience
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Appointment
 
11th November 2022


Throughout the pandemic and since the surgery has been amazing, although it's not always possible to see a Doctor, using the new Ask My GP service you are guaranteed a telephone consultation and if the Doctor thinks they need to see you it is a same day appointment. Brenda the Vendor is absolutely brilliant too. All the staff are really friendly which also makes a difference, receptionists are helpful and pleasant too. My mum would like the surgery staff to go to her Doctor's practice and show them how it should be done! haha.

Suggested improvements
Can't really think of anything.

Experience
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Appointment
 
11th October 2022


To make a nurse appointment the last couple of times meant over 20 minutes waiting on the phone (with awful repetetive music) and the first time I was number 4 in the que and the second number 2 in the que. I am happy to phone but not to wait so long. An online system for straightforward bookings of a routine basis such as blood tests and blood pressure would be welcome. Also I want to book vaccinations and am put off by having to wait so long on the phone.

Suggested improvements
as above

Experience
Involvement
Cleanliness
Staff
Appointment
 
14th June 2022


Sharyn, Dr McEwen and Dr Watts helped set up a shared care agreement so that I can continue to receive my ADHD meds on the NHS. They were so kind and helpful and kept me up-to-date all the way through. This made a huge difference to me as I have had so much anxiety over the practicalities and financial impact of being able to access this treatment. I must admit I shed some tears when I finally received my first NHS prescription. Thank you all so much for taking the time to not only sort out the prescriptions but also keep me updated, when you are so incredibly busy.

Suggested improvements
Nothing

Experience
Involvement
Cleanliness
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Resources

Short link to review Shere Surgery and Dispensary: http://iwgc.net/eb92b