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Saxonbrook Medical Centre
2016-10-12
Person
4
5
0
Written by a patient
Written by a patient 12th October 2016
I had to wait an hour in a queue on the phone (it was late morning, not during the early rush) before being able to speak to a receptionist, but once it was my turn the lady I spoke to was very polite and helpful and I was given a next day appointment.
I was called through for my appointment on time and the 'physician assistant' I saw was able to do all that was needed to help me. The doctors clearly have restrictions placed on them for the length of appointments and I was told when my allotted time was up, but I was told I would have been given another appointment to follow up if that had been necessary.
Mentioning at reception on my way out that I needed a flu jab appointment, I was asked if I could wait 10 minutes until a nurse was free to do it to save me another trip. Great service!