Share review of Saxonbrook Medical Centre

Saxonbrook Medical Centre 2015-12-15 Person 1 5 0

I find this surgery extremely unhelpful. My 7 year old son was standing in the reception crying of pain and were told sorry can't help. We have to go to Crawley walk in centre and the can only see us at 6pm the earliest. Explained that I don't have a car at the moment and getting back home to get my son it'll be at least another hour travelling before I then still have to make my way to town. My son was with my partner which Litterally only just arrived the previous day from SA for his first visit to the UK and has absolutely no idea on how to even get in town or the walk in centre. Asked if there wasn't a way they can make room for exceptional circumstances and they just said no. I find it extremely hard to believe they can't assist or make exceptions for certain people. Especially in a 1st world country and also a country where most people travel with public transport.