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17th May 2021


Each month I go to Boots pharmacy next door to SGP to collect my prescriptions. But every month they aren't there, because a doctor hasn't signed them off. So I have to go back to the surgery, get the receptionists to search for my prescriptions, and get a doctor to sign them off. Why can't SGP sign off prescriptions on time. Patients shouldn't have to go through this every month. This is poor patient care.

Suggested improvements
Get your doctors to sign off prescriptions on time.

Experience
Involvement
Cleanliness
Staff
Appointment