Sandhurst Group Practice

72 Yorktown Road, Sandhurst, Berkshire, GU47 9BT

 

Recent Reviews

 
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Recommend
1 2 3 4 5

Involvement
1 2 3 4 5

Cleanliness
1 2 3 4 5

Staff
1 2 3 4 5

Appointment
1 2 3 4 5
12th February 2019
Written by a patient

Almost impossible to get through to the surgery by phone, when you do get through can't make appointment, just asked to phone at 8am or 2pm the following day. It would be really helpful to be offered appointments within the next 2 weeks rather than just being told to phone back. I just make online appointments now but have to wait 5-6 weeks. Not good enough I'm afraid.

Recommend
1 2 3 4 5

Involvement
1 2 3 4 5

Cleanliness
1 2 3 4 5

Staff
1 2 3 4 5

Appointment
1 2 3 4 5
23rd October 2018
Written by a carer

It is almost impossible to get antone to answer a phone, when I did get an answer the person was unable to understand the question. When I went into ask a question the receptionist was not in the slightest bit interested or helpful.

Recommend
1 2 3 4 5

Involvement
1 2 3 4 5

Cleanliness
1 2 3 4 5

Staff
1 2 3 4 5

Appointment
1 2 3 4 5
8th September 2018
Written by a patient

Recommend
1 2 3 4 5

Involvement
1 2 3 4 5

Cleanliness
1 2 3 4 5

Staff
1 2 3 4 5

Appointment
1 2 3 4 5
7th September 2018
Written by a patient

Nightmare to get an appointment. 19 calls at 0800 before you get through to the automated system. Don’t know which surgery to attend as they don’t tell you. No follow up on test results so patient left guessing what to do next!

Recommend
1 2 3 4 5

Involvement
1 2 3 4 5

Cleanliness
1 2 3 4 5

Staff
1 2 3 4 5

Appointment
1 2 3 4 5
12th February 2018
Written by a patient


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