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28th March 2022


No doctors available only locums, no face to face appointments, no triage call backs I've tried for nearly a year to be seen and if you're not an emergency then you're not getting in baring in mind if it was an emergency then I wouldn't be trying to call a doctor!! I'm having to diagnose myself as last year I was told it was a kidney infection and the pain I felt was all in my head yet here I am in the same situation a year later. I really don't understand why I'm paying national insurance when I'm not being seen let alone treated.

Suggested improvements
Have doctor's available, change your receptionist to someone who cares and start doing face to face appointments

Experience
Involvement
Cleanliness
Staff
Appointment