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Written by a patient
12th January 2017


Very easy to book an appointment, I never have to wait for emergency care. The receptionists tend to be a bit cold both over the phone and in person but they are not unhelpful. Dr McCowan is an amazing doctor who takes the time to do a physical check and go over symptoms, diagnosis and treatment with you, so that you feel involved and make informed decisions with regards to your medical care. She is also not reluctant to do a referral if she feels that an expert opinion is due. One of the best doctors out there. I do not think that the (majority of?) other doctors there really listen to the patient and are equally hands on, so I think there could be improvement in that aspect.

Recommend
Involvement
Cleanliness
Staff
Appointment