Rowe Avenue Surgery 2014-09-12 Person 5 5 0

Always very easy to get through on the telephone, never have to wait too long. Unfortunately for me but I do visit the surgery a lot, I mean a real lot as I have many conditions and disabilities. All the doctors and nurses are wonderful. Completely listen to you, and what you want or need. Fully discuss it thoroughly to the end of subject. Never rush you out. Receptionist lovely kind, caring and not loud or bossy like other surgeries I've been too in the past. Perhaps change the depressing classical music it's like someone has died, either nothing or some light music in between classical and every day music easy listen to type like West End Shows musicals, that people know or even a chat radio programme middle of the road not political etc. the music at the moment is awful. Magazines need updating a bit chuck out old tatty ones. Ask patients to bring in their read ones. Love the library idea. Nice.