Rookery Medical Centre 2022-12-15 Person 2 5 0

This medical practice is atrocious. Firstly it took 3 days for a doctor to make a visit to a nursing home to authorise pain medication for my aunt on end of life care. Having finally coming out of hospital pain free, there was absolutely no reason for someone to suffer. The doctors didn't seem to care. My blind, bed bound aunt, unable to eat drink, on her own, relying on everyone to do everything for her, spent a third of a week in great pain because a doctor put off doing a small part of their job, that would have taken very little. Then when she did die, they refused to come out and verify death. Contrary to what I was told the procedure would be by the care home. I cannot imagine that verifying death for a doctor is not normal practice. it seems that when Covid was rampant many practices passed the buck to care / nursing homes and other entities to verify death. Now Covid is not an issue per se, this practice is still using that excuse to lessen their workload. They will instead sign a death certificate at some point later with a hands off approach. As if that is acceptable practice for someone who should have a level of care to their patients. I question why these doctors are doctors. It certainly doesn't seem to be because they have a calling of care. Their utter refusal at a most stressful time for relatives tells it all. They then wonder why people are angry and then go on to be blamed people for a reaction to their tardiness and evasion of their work. As if they are faultless and everything they do is right. This is Modern day NHS doctoring. Funny how it wouldn't happen in the private sector. If the doctors are in any way concerned then it should be a part of their work to change the system.

You could have come out the day my aunt was admitted to the nursing home to make sure she was not in pain. You could have spent 30 minutes of your day coming out to verify dealt instead of passing the buck.