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Riverside Medical Practice
2024-05-08
Person
4
5
0
8th May 2024
Called in the morning after a bank holiday weekend. The lines were very busy as expected, number 17 in the call queue but speaking with the receptionist about my young son, we weee offered an appointment that afternoon. A new young doctor saw my son and wasn’t afraid to help me in assessing him, my son is not the easiest of patients. Listened to my request at a medication with less doses through the day and gave advice on what to look out for. The surgery are always brilliant at ensuring my children are seen on the day I call to report their illness.
Suggested improvements
None, call queue was long but the call back function makes that easier.