Reviews
The reception team are always polite, patient and helpful and non intrusive. The practice is always clean and tidy.
The surgery keeps very reasonable hours and is easy to visit. The ladies are very busy but always have a smile and are helpful and knowledgeable. I cannot think any improvement is necessary.
I have been a patient here for over twenty years and have always been treated with
kindness and courtesy by the doctors and nurses alike.
The receptionists have a very challenging job but are pleasant and polite and do their
very best to please is which is not easy.
Everybody here works so hard under immense pressure and I have no complaints at all
about the care I have received.
I think the triage service is fantastic. I have used it several times for my daughters. Sometimes all you need is to speak to a doctor about symptoms for reassurance, and this saves time on both sides. I have also been able to get an appointment through this service when necessary later on in the day. You must be prepared to discuss your problem with reception so that you can be correctly put through the system, but it really works.
Always a struggle to get past the defenses, NO follow up of care of elderly patient when they have come out of hospital for 5th time in 5 months.
Need to get back to patient contact
Riverside Medical Practice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.
Resources
Short link to review Riverside Medical Practice: http://iwgc.net/eccj8