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Riverbank Medical Centre
2015-03-27
Person
1
5
0
Written by a patient
Written by a patient 27th March 2015
I went in today to see Dr Pillai. After a 45 minute wait I left as I felt more ill waiting. I have been going to this medical centre for 15 years and I have never had to wait more than 15 minutes. The 'new and improved' system certainly isn't improving anything. 3 people went into see other doctors during my wait who came after me. I told the receptionists that I didn't care which doctor I saw but that I needed to see one. She said Dr Pillai had to take an emergency which I think is highly unlikely and if true why weren't they sent to A&E? The boy who went In before me was making jokes so I find this unlikely. Not only did I not receive great care today I did not receive any.