Report this review of Riverbank Medical Centre

If you believe this review is inappropriate and breaks the terms and conditions of iWantGreatCare, please let us know by entering your email address and clicking the button below. Your email address is required to prevent abuse of the service through ensuring you are a real person. Your email address will not be used for marketing purposes, further information can be viewed in iWantGreatCare's privacy policy.

Written by a patient
21st July 2015


The new appointment system may work for patient's who are at home during the day but does not if you are out at work . It is very difficult to have a telephone consultation with a GP (who you have never met) in front of one's colleagues. Following my brief telephone consultation I was given an appointment the same day to see a Registrar who gave me a prescription. After two weeks my symptoms persisted so I telephoned for a follow up appointment but was told that my registered GP would have to contact me the following day for yet another telephone consultation. This seems a total waste of time, both my own and the GP's, as I would be reiterating the same symptoms as my previous telephone consultation. Needless to say I did not take up this arrangement.

Recommend
Involvement
Cleanliness
Staff
Appointment