Share review of Riverbank Medical Centre

Riverbank Medical Centre 2015-07-21 Person 1 5 0

The new appointment system may work for patient's who are at home during the day but does not if you are out at work . It is very difficult to have a telephone consultation with a GP (who you have never met) in front of one's colleagues. Following my brief telephone consultation I was given an appointment the same day to see a Registrar who gave me a prescription. After two weeks my symptoms persisted so I telephoned for a follow up appointment but was told that my registered GP would have to contact me the following day for yet another telephone consultation. This seems a total waste of time, both my own and the GP's, as I would be reiterating the same symptoms as my previous telephone consultation. Needless to say I did not take up this arrangement.