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Written by a patient
22nd June 2015


Told by the hospital to go ring our practice nurse to arrange for a dressing to be changed following surgery. Ring Monday morning, first opportunity after the weekend and told have to wait a week for an appointment. Dressing requires changing today! So we are off to A & e to get a dressing changed because Riverbank can't get their act together, what a joke, no wonder the news is full of over run A & E departments if this is the support they are getting from the local practice.

Recommend
Involvement
Cleanliness
Staff
Appointment