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Written by a patient
9th March 2016


monday 07/03/16. 8 am phoned for an appointment, told i was tenth in line. tried other times still no joy. tuesday 08/03/16. decided that to obtain an appointment one has to call in at the surgery . this i did in the morning. asked at reception for an appointment to see dr isobel mckenzie, ASAP any time or surgery. was informed that it would be in three weeks time. this came as a shock to me.i thought it was a joke. i did not want to see another doctor as doc mckenzie has looked after me befor. what an earth is going on in this surgery. i never had this problem in the past with doc norman. i have a poor breathing problem and chest and at my age 3 WEEKS IS FAR TO LONG. regards graham reed.

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