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Ringmead Medical Practice
2021-04-16
Person
3
5
0
16th April 2021
Unable to book appointments. Phone waiting times are a joke. General advice is poor. The entire practice has gone down hill in the last year to the point where they don’t even feel like a doctors surgery any more. If I need urgent advice 111 is actually more efficient and you get to speak/see a doctor is necessary.
My 4 month old baby was unwell and I couldn’t book an app and after getting a little irate a doctor eventually called me who basically wasn’t interested in anything other than covid, even though a hospital had diagnosed my baby with a chest infection a few weeks prior. Your practice and surgery is a joke and you should be ashamed of the service you don’t provide. If you have too many patients stop taking them on!
Suggested improvements
Actually provide a proper service like you used to.