Share review of Ridgacre House Surgery
I find the service at the surgery appaling lately. The receptionist are mostly abrupt when you try to book an appointment especially when you are registered with systems online and are actually sitting waiting for them to be released at 08-15 and on some days none are released ay all and the trying to phone the surgery, finally getting through at 08-50 to be told all appointments have gone. Basically when then you try to ask why your told in an extremely abrupt way if your not happy put it in writing. There is no COMPASSION whatsoever from this surgerys front line staff when approached therefore no giving a very good impression of the surgery at all.
We are sorry of your dissatisfaction. We certainly aim to provide good service to all our patients and hope your next experience with the practice is more satisfying.