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Richmond Medical Centre 2019-03-13 Person 1 5 0

Went down to get jabs as I Am travelling to Asia in 6 weeks. Not only was the receptionist totally rude and unhelpful she told me to go To a pharmacy or pay private as they did not have a nurse there that could do the inoculations. Pharmacist was helpful but not supprised when I told him which practice. Then I went to another practice Woodside who could not be more helpful and got a appointment that day. Letter of complaint sent to the ccg and the practice manager. They say on all The posters abuse of nhs staff won’t be tolerated well totally agree and as a nhs employee I never would. But I was very hard not to give this woman a mouthful.....but then I’d be stopping to her level!