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Rhoslan Surgery
2022-03-03
Person
1
5
0
3rd March 2022
Apparently the practice has been taken over by the health board. Now seems impossible to even speak to a doctor, let alone see one. After trying on and off for three weeks I have been told they will get a medic will ring me (been told this before and heard nothing) so that I’m not taking up an appointment slot! Clearly you have to be on deaths door to warrant the attention of a gp.
Phone wait is ridiculous. Reception staff variable. One is very pleasant, another is disinterested and rude.
Can’t rate cleanliness because I can’t get through the door.
Suggested improvements
Let your patients SEE a doctor!! Stop having receptionists fob patients off.
My condition in painful but not life threatening. However, somebody is going to die if receptionists continue to triage patients.