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Rhoslan Surgery
2021-11-19
Person
3
5
0
19th November 2021
I graded them high for cleanliness because hardly anyone from the public is allowed inside. All are outside in all weather and nowhere to sit. This is bad if you have mobility issues.
I dont know if it's just my perception but I dont feel the Drs really listen and you get the impression they dont want to be there. I know lots of changes are happening and you can tell but news on these changes are not communicated with the patients. For example who are the Drs there now?
Suggested improvements
I just spent 21 years working with HIV patients in Africa. I have come into contact with Enola, TB. Cholera and who knows what. Yet the surgery operates as though its terrified of the people it serves. Let people inside. More face to face appointments. Care needs to be holistic in its approach and the words "do no harm" needs to be practiced because a gulf between patient and medical professional is evident and will do harm.