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1st December 2021


Told by the receptionist I can’t have a flu jab because I’m 59 they only do them for over 65s I thought this had changed it’s for over 50s now the receptionists in this surgery don’t seem to know what they’re on about or they just don’t want to bother and are wanting you to just go away and leave them alone

Suggested improvements
Be more informed if the receptionists are running the surgery at least they should know what they are saying is correct

Experience
Involvement
Cleanliness
Staff
Appointment