Share review of Queen Street Medical Practice

Queen Street Medical Practice 2021-03-15 Person 1 5 0

I find the receptionist staff to be very rude, I feel they have to much power over decisions I find you have to ring the surgery back several times as either they have not informed the gp of your concerns or passed a message on to the gp from you, the phone line is nearly always engaged, and getting appointments is always a chore,

Reception staff should know when a patient desperately needs to either talk to or see a gp, especially if they have ongoing illness,