Queen Street Medical Practice
Richard Benedict House, 149 Queen Street, Whitehaven, Cumbria England, CA28 7BA
3
reviews
Reviews
Recommend
Involvement
Cleanliness
Staff
Appointment
Queen Street Medical Practice
2021-12-03
Person
5
5
0
3rd December 2021
The responses reflect my experience following a rapidly deteriorating back condition. I felt as though my case was effectively promoted
Suggested improvements
Recognise more acutely that patients who suffer sciatica may not be able to sit and offer a home visit
1st February 2022
Response from Queen Street Medical Practice
Thank you so much for taking the time to upload this positive feedback via this website for Queen Street Medical Practice. It is very much appreciated. I will ensure your comments are passed to our GP’s who I know will be delighted with your feedback. With our best regards, Alison Patient Experience NCPC
Queen Street Medical Practice
2021-03-15
Person
1
5
0
15th March 2021
I find the receptionist staff to be very rude, I feel they have to much power over decisions I find you have to ring the surgery back several times as either they have not informed the gp of your concerns or passed a message on to the gp from you, the phone line is nearly always engaged, and getting appointments is always a chore,
Suggested improvements
Reception staff should know when a patient desperately needs to either talk to or see a gp, especially if they have ongoing illness,
Queen Street Medical Practice
2015-09-16
Person
3
5
0
Written by a patient
Written by a patient 16th September 2015
The reception staff are pretty rude. Cannot fault my GP. He is fantastic, always listens and is always polite.
Resources
Short link to review Queen Street Medical Practice: http://iwgc.net/eb8jx