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7th February 2024


Receptionists are rude, unhelpful, incompetent and totally unprofessional. It's impossible to get through via phonecall because the receptionists are too busy standing behind the desk drinking tea and chatting about their personal lives even when there's a line of patients out the practice door and into the car park. You can ring at 9am on the dot, wait for 10 minutes to get through and still be told that there's no appointments left. It's the biggest joke of a practice in the town.

Suggested improvements
This practice could do everything better.

Experience
Involvement
Cleanliness
Staff
Appointment