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Written by a patient
2nd May 2017


The doctor was rude and aggressive in manner. Did not listen and made me feel like I wasted her time

8th May 2017
Response from Providence Surgery

Thank you for taking the time to give us this feedback. We are very sorry to hear that your recent experience wasn't a positive one. We work very hard to provide high quality care for our patients and treating patients with respect and kindness is central to our values. I would be very happy to talk with you directly about your experience to see if there is something that we can do to ensure this doesn't happen again. Please feel free to contact me on samantha.gauntlett@dorset.nhs.uk

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