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10th February 2021


No appointments, so far I have been waiting three days for a phone appointment and it's now 5pm on day three. Never any follow ups for thyroid tests, communications appear to be non excistant. In the days of Dr. Fairlie the surgery ran like clockwork and you could not have a better service. I know the covid problem but nobody appears to care about the patients apart from Dr. Quick. My medication is always in question which I seriously believe is for financial profit reasons. The last time i saw Dr. Ellery we fell out as he was so rude and couldn't get me out of the quick enough. This practice needs to be investigated and soon before theirs a disaster.

Suggested improvements
Better communications, maybe run as a doctors practice and not a business.

Experience
Involvement
Cleanliness
Staff
Appointment