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It is almost impossible to get through on the phone, at any time of day, unless you have time to spare waiting in the queue. I have been trying to contact the surgery for blood test results but have had no luck.
Phone problems aside, on the few occasions that my children and I have accessed a nurse or GP they have been brilliant. Such a shame that the practice has clearly been oversubscribed and the subsequent difficulty contacting them makes for such a poor first impression.