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Written by a patient
7th March 2018


Hopeless trying to get appt. via phone. Ring too early NO reply or answer machine. Ring dead at 8am held in numbered line. If you get thru nothing available for 14 days min. Tried to turn up at the surgery at 8amto make appointment almost had to wait outside in the cold so many people trying to get appt.plus trying to get an unreserved parking space. Although I'm in my seventies other than the flu jab I visit surgery bi-annually thank god. Last time I needed medical attention went str.to St/M/ville,got seen and treated same day and even given sandwich lunch.Despite being closed on a regular basis for STAFF TRAINING and other excuses,the quality of service is rapidly falling especiallyinthe reception area. OK I said my piece.

Recommend
Involvement
Cleanliness
Staff
Appointment