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Poplar Grove Practice
2015-01-08
Person
4
5
0
Written by a carer
Written by a carer 8th January 2015
The surgery staff are friendly and helpful; there were problems getting through on the phone initially but once the call was answered, the receptionist explained that there had been problems with the telephone lines.
For a routine appointment we would have needed to wait 3 weeks to see the GP of our choice, but we were offered a fast track appointment, which was suitable to get the issue dealt with. Previously we could rely on getting an appointment within 1 week , when we were still at Broughton House
It was reassuring seeing the staff from our previous practice