Share review of Poplar Grove Practice

Poplar Grove Practice 2015-07-31 Person 2 5 0

Having joined the practice from the acquisition of Broughton house surgery, I can honestly say the service is much much poorer. Prior to the move we had no problem getting appointments but now it takes 4 weeks typically to get an appointment with your doctor. You just get told well there are 20,000 patients!! Why so many compared to the Broughton house practice doctor to patient ratio. It is like being at a hospital all very anonymous. The receptionists act like a triage process. You have unqualified medical people saying who should and shouldn't get appointments. This will lead to someone becoming seriously ill or worse. I'd like to see them sort out the appointments system to have more on the day appointments so you can get appointments with your GP like at Broughton house. Make it a bit more personal. Why have "mini hospitals" as GP's.